This Privacy Policy explains how Vinicon Ltd trading as Iconica collects, uses, stores, and protects your personal information, and explains your rights in relation to that information.
1. Who we are
This website is operated by Vinicon Ltd trading as Iconica.
For the purposes of this Privacy Policy, “we”, “us”, and “our” refer to Vinicon Ltd.
Registered office: Hall o’ th’ Wood, Balterley, Crewe, CW2 5QQ
Company number: 12972476
VAT number: GB 991925670
Email: order@iconica.wine
Phone: +44 (0)7815 107006
2. Legal purchase age
To use our website and place an order, you must be of legal age to purchase alcohol in the United Kingdom.
3. Personal information we collect
We may collect the following information:
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order history
- Communication history
- Marketing preferences
- Feedback you provide
- Confirmation of legal drinking age
- Payment information
4. How we collect your information
We collect information when you:
- Place an order
- Make an enquiry
- Contact us by email, phone, or contact form
- Sign up for marketing emails or newsletters
- Interact with us on social media
- Attend one of our events
We may also collect limited information through cookies and similar technologies when you use our website.
5. How we use your information
We use your personal information to:
- Process and deliver orders
- Take payment
- Respond to enquiries and complaints
- Send service emails about your order
- Send marketing emails if you have opted in
- Comply with legal and regulatory obligations
- Improve our website and customer service
6. Sharing your information
We only share your personal information where necessary to:
- Deliver your order through logistics and delivery providers
- Comply with the law
- Support events hosted with third-party venues, where applicable
We do not sell your personal information.
7. Lawful basis for processing
We process your personal information where:
- It is necessary to perform a contract with you
- We are required to do so by law
- We have a legitimate business interest
- You have given us consent
You may withdraw consent at any time where consent is the lawful basis for processing.
8. How we store your information
We take reasonable steps to protect your personal information.
Information is stored on password-protected systems with restricted access.
Data transmitted over the internet is protected using encryption and/or other security measures.
We do not keep paper records containing your personal information unless required by law.
We retain records for the period required for tax, accounting, and regulatory purposes, including HMRC requirements.
9. Your rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion in certain circumstances
- Restrict processing in certain circumstances
- Object to processing in certain circumstances
- Request portability of your data
To exercise any of these rights, contact us at order@iconica.wine.
10. Cookies
We use cookies and similar technologies to operate our website and improve your experience.
Where required, we will ask for your consent before placing non-essential cookies.
11. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
12. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
Last updated: 14 July 2026
